The Kaizen events pointed us towards areas we wished to improve and 'blue sky thinking' solutions. The real question was whether we could build these solutions into processes that would work for our patient population, our staffing and our space.
It has been a year of change and innovation in the ED. Over the next series of blogs I thought it would be good to reflect how far we have come; the results we’ve achieved; and start to reflect on how we’re going to take this work forward and build upon it.
